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There are NO WAITING PERIODS for Preventive and Basic Dental Care! There is a 12 month waiting period for Major Dental Care. All benefits begin on your effective date.
Your effective date is the 1st of the following month, when you enroll in the dental plan by the 25th of the current month.
Enrollment from this date to the end of the current month, will make your effective date the 1st of the next month thereafter.
Enroll January 1st - 25th : Effective Date, February 1st
Enroll January 26th - 31st : Effective Date, March 1st
The insurance coverage is available in states where it's approved to anyone age 18 and older. You can request coverage for your dependents; dependent eligibility varies based on State law.
Yes, you are always free to visit the dentist of your choice. The Dentemax Plus Network is a combination of three networks; Dentemax, Careington, and United Concordia. In combining these three networks, it created the largest dental PPO network with over 600,000 access points in the United States.Locate Provider
Yes, if you are traveling or have a covered dependent living in a different state, you will still have coverage.
Your rates are guaranteed for 12 months following your plan's effective date. After that, you will receive at least 30 days' notice (more if required by state law) if your rates change.
You or your dentist may submit completed claim forms along with any requested information to the address provided on your member ID card. Dentists may submit claims electronically to the contact information provided on your member ID card. You may also contact us directly for assistance.
Claims must be submitted to FCL Dental via electronic submission from your dental provider or through the U.S. Postal Service at:
101 Parklane Boulevard, Suite 301
Sugar Land, TX 77479
All cancellations must be submitted in writing to
15280 Addison Road, Suite 250
Addison, TX 75001
OR by calling 800-979-8266.
All Cancellation requests will be effective on the next billing period.
You can receive a full refund of the premium paid anytime within the first thirty days of your enrollment date, provided that no insurance claims of any kind have been submitted.
Member ID cards are generally shipped within 2-3 business days after your enrollment has been processed. Actual receipt of your ID cards may vary, as all ID cards are sent via USPS first class mail. Replacement ID cards may be requested by contacting member services at 1-800-979-8266.
Please contact your insurance agent; if you don't have an agent call us at 800-979-8266